In the case of ordering online, after receiving the product, if any manufacturing issues or problems are noticed or discovered than customer has to inform us within 24 hours via our hotline service.
If the product is found broken or burnt after bringing the product, then the buyer will have to bear the full responsibility of that product.
If a Customer is buying any product from our Website after reading the description and provided information’s about the particular product and is received successfully without any faults and later if the product is not compatible with your setup or if you do not want it anymore, then you will not be allowed to change or return the product.
For specific reasoning, product(s) will be allowed to be returned and refunded back to you within 3 to 7 working days and in the case of online purchase, the procedure may take longer to execute.
Refund charge applicable for Bkash /Nagad/Rocket payment refund.
If customers found broken or packet damaged products, we are requesting not to receive the product from courier service. If the customer receives courier damaged product then he/she have to take his/her own liability and any kind of complaint won’t be acceptable.